Privacy Policy
Effective date: May 27, 2026. This policy describes how nzkoruplay.com (the “Site”) is operated by NZ Koru Play Limited (“we,” “us”).
1) Information we collect
- Account & profile: username, email, password (hashed), preferences, and related account identifiers.
- Age-gate signals: date of birth or age confirmation status and related verification outcomes (we do not intentionally collect government ID unless required for verification and presented to us).
- Device & usage/analytics: IP address, device identifiers, browser/app data, pages viewed, timestamps, referring URLs, approximate location derived from IP, and performance logs.
- Support requests: messages, contact details you provide, and any attachments or screenshots.
- Cookies & similar technologies: described below.
2) How we use information
- Provide and maintain the Site, create and manage accounts, and enable features.
- Verify eligibility/age-gate status and prevent fraud, abuse, and security incidents.
- Analyze usage to improve functionality, reliability, and user experience.
- Respond to support requests and send service-related messages (e.g., account and policy updates).
- Comply with legal obligations and enforce our terms.
3) How we share information
We may share personal information with:
- Service providers (hosting, analytics, customer support tools, security, email delivery) under contractual confidentiality and use restrictions.
- Legal/Compliance when required by law, regulation, subpoena, or to protect rights, safety, and security.
- Corporate transactions (merger, acquisition, financing, or sale of assets) subject to appropriate safeguards.
We do not knowingly sell personal information for money. Some analytics/advertising technologies may involve disclosures of personal information regulated under the Privacy Act 2020 (NZ).
4) Cookies & trackers
We use cookies and similar technologies for essential functions (login, security), preferences, and analytics. You can control cookies through your browser settings. If the Site provides a cookie preference control, you can use it to limit non-essential tracking where applicable.
5) Data retention & security
We retain information as long as needed to provide the services, meet legal/accounting requirements, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and physical safeguards; however, no method of transmission or storage is 100% secure.
6) Children and minors
The Site is not directed to children. The Site is restricted to users aged 20 and over, and we do not knowingly collect personal information from anyone under that age. If you believe a child or minor provided personal information, contact us so we can take appropriate action.
7) Your privacy rights under New Zealand law
Under the Privacy Act 2020 (NZ), you have rights to: (a) access the personal information we hold about you; (b) request correction of inaccurate personal information; (c) withdraw consent where processing relies on consent; and (d) make a complaint to the Office of the Privacy Commissioner (privacy.org.nz) if you consider we have not handled your information in accordance with the Information Privacy Principles. We will not penalise you for exercising these rights.
To submit a request, contact us using the details below. We may verify your request by confirming access to the email/account and requesting additional information as needed.
Contact
NZ Koru Play Limited
Level 7, 19 Princes Street, Dunedin Central, Dunedin 9016, New Zealand
Email: contact@nzkoruplay.com
Phone: +64 3 595 6484
NZBN 9429794016805
GST 823-560-903